Any tickets previously purchased through the Extraco Events Center website or at the Box Office are no longer valid (see below for more details). Please follow the directions identified next for refunds: If you purchased tickets online through the Extraco Events Center website, you should have received an email with a survey from Providence Foundation regarding your tickets. Based on your survey response determined how your funds were handled. If you requested a refund or did not complete the survey, a full refund in the form of an electronic check from Saffire LLC was sent to your email address that you used to purchase your tickets. Refunds were sent by June 25, 2021. If you purchased tickets at the Extraco Events Center Box Office, please bring your tickets back to the Events Center and you will receive a cash refund.

If you have questions, please contact Paige Corley at or JD Ewing at

In May of 2021, due to COVID safety precautions that had to be set in place following the guidelines of the CDC and being a healthcare organization, the Providence Foundation Gala that was scheduled for 9.18.21 was moved to the BASE at Extraco Events Center to allow attendees to properly socially distance. The new venue provides 20,000 extra square feet of space that would have allowed attendees to properly socially distance.The move necessitated that all tickets would be floor seating only.

As of August 18, 2021, Ascension Providence has seen a significant increase in the number of COVID-19 positive patients requiring hospitalization and intensive care. The Delta variant is the most contagious strain Ascension Providence has seen yet. With an abundance of caution and discernment, Ascension Providence and Ascension Texas leaders, along with the Providence Foundation board chairman and Gala co-chairs, have decided it is in the best interest of the community that Providence Foundation not proceed with hosting the Providence Foundation Gala on September 18, 2021.

If you would like to learn more about the COVID-19 vaccine, please visit


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